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COVID-19 update

HERE’S WHAT YOU NEED TO KNOW

COVID-19 – ENTRY
For entry, you will need to demonstrate your COVID-19 status by providing either:
• Proof of a negative NHS Rapid Lateral Flow Test (such test to be taken within 24 hours prior to attending the event at the venue); or
• Proof of natural immunity based upon a positive PCR test within 180 days of arrival at the venue (and after the 10-day self-isolation period following the result).
Please be ready to show this when you arrive.
HERE’S HOW
• PROOF OF A NEGATIVE NHS RAPID LATERAL FLOW TEST

NHS Rapid Lateral Flow tests are free. To find your nearest Rapid Lateral Flow test site or collection site, including local pharmacy outlets, click here.

You can also order online here for home delivery or by calling NHS 119.

Please do not bring the home test strip with you.

Follow these instructions for what you need to do:

You must report your COVID-19 NHS Rapid Lateral Flow Test result online, by clicking on this link - COVID-19 NHS Rapid Lateral Flow Test result.

If you do not have access to the internet to report your result online, you can also report your test result by calling the free coronavirus testing helpline on 119.
You will need to demonstrate your negative NHS Rapid Lateral Flow Test result by showing us one of the following:

• Text OR email confirmation of your result
• OR as a letter that can be requested by ringing NHS 119

Please be ready to show this when you arrive.

• PROOF OF NATURAL IMMUNITY

You can show proof of a positive PCR test within the past 6 months after you’ve finished self-isolating and up to 180 days after taking the test by;
• Text OR email confirmation of your result
• OR as a letter that can be requested by ringing NHS 119
FACE COVERING
It is mandatory to wear a face-covering at all times in an indoor public space, unless drinking or eating, and in all communal areas. Venue staff will be too.
CHECK IN AND CHECK OUT
You can download the ‘Check In Scotland’ app from the Apple App Store and the Google Play Store. When you arrive, please scan the QR code on display, to ‘check in’.
If you don’t have the app, we’ll record a few details from you as needed. These will be kept securely for 21 days before being deleted, unless someone who’s part of the NHS Test and Protect response team needs them for public health reasons.
You should also check out when you leave.
HAVE YOUR TICKET READY
If you have a mobile ticket, then your phone is your ticket, so your tickets will not be emailed to you or be available for print.

Locate your tickets in your Ticketmaster account, or in the Ticketmaster App.

For more information on using the Ticketmaster iPhone app, please click here or Android here. Any other ticket queries, please visit our FAQs.
If you purchased tickets from Ticketmaster any other way, these will be fine too.
TRAVEL LIGHT
All cloakrooms are currently closed, so only bring what you really need. Security measures are still in place so we may ask to check your bag.

PLAN YOUR JOURNEY
Before you travel, please check all transport routes for the latest information, services and timetables. Plan ahead and know how you’re going to get home.
FAQS – HELP US TO HELP YOU
Please go through these FAQs. It’s important. Everything you need to know will be there, including how to get in touch with any questions.


Your support and understanding will go a long way if things take a little longer than you’re used to, so your patience is appreciated.


Enjoy the show!