Ed Sheeran *Friday Show
FRIDAY 1ST JUNE 2018
**PLEASE READ BEFORE BOOKING, PROCEEDING WITH PURCHASE MEANS YOU MUST COMPLY WITH TERMS AND CONDITIONS **
The Lead Booker must be attending the event.
You are required to bring your tickets, booking confirmation E-mail and credit card used plus a valid form of ID or you may not be granted entry to the show. No refunds for failure to comply with the terms and conditions
Your ticket is not valid if resold unless it’s through the official face-value resale partner Twickets
Tickets are strictly limited to 4 per person/ per household/ per card.
Anyone found to be exceeding their ticket limit will have their tickets cancelled.
Tickets cannot be exchanged for other dates at this venue
Tickets are dispatched / ready for collection 2 weeks prior to the event
On Sale Saturday 8th July 10am
No under 5s (Under 16s to be accompanied by an adult 18+) / No under 14’s on the pitch.
How much are the ‘’face value’’ tickets?
They are £75 and £45. All tickets are subject to a maximum 10 percent booking fee and a transaction charge,
What is secondary ticketing and resale for profit?
Secondary ticketing for profit is when people buy tickets at face value and then re-sell them at inflated prices on the internet via none artist approved websites thus denying real fans the chance to buy at face value.
So where should I buy my ‘’face value’’ tickets from?
All official ticket agent websites will be listed on tour advertising and at EdSheeran.com
How many tickets can I buy?
There is a limit of four per order/transaction.
But we want to go as a bigger group/family?
You will have to try to complete another order with another credit card
What are the entry requirements?
To gain access to the concert you are required to bring your tickets, booking confirmation and credit card plus a valid form of photo ID.
What are the age restrictions?
All venue age restrictions are clearly displayed at the sales pages on the ticket agent websites.
Are cameras allowed?
Professional cameras, video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine.
I can’t go any more and need to sell on my ticket. What do I do?
Please go to our official re-sale partner Twickets and follow instructions. http://edsheeran.twickets.co.uk/
What happens if I bought my tickets from your official re-sale partner Twickets?
Twickets will provide an email confirming the change of ownership of the ticket that you should bring with you as verification. As a back-up we will have a full customer list of Twickets exchanges.
When will we receive our tickets?
There are no E-tickets, there are no ‘’print-at-home’’ tickets. There will be physical printed tickets sent out in the weeks prior to the show. You will not receive your tickets until the spring of 2018 at the earliest.
How early should we turn up?
Please check venue websites for door opening times and do allow yourself plenty of time to get in before the start of the show.
I bought tickets off an unauthorised secondary ticket re-sale website and have been refused entry. What can I do to get my money back?
We will stamp your invalidated ticket and you can then attempt to claim a refund from the secondary ticket site you used. Please go back to the website concerned and refer to any promises or guarantees made at the time of the purchase. Go to http://bit.ly/2sG24Er
for more help and information.
What else are you doing to combat the secondary market?
Recently the government has strengthened legislation designed to protect consumers, notably the Consumer Rights Act and the Digital Economy Bill. We are working with National Trading Standards and the Police Action Fraud Division to report all breaches of these acts as well as reporting any illegally advertised tickets to the Advertising Standards Authority (ASA).
Further information from ‘’Ten Tips for ticket buying’’
How do I arrange to buy tickets for someone requiring disabled access
Glasgow Hampden Park
Disabled access line - 0800 952 0110 - by phone only
Official Ticket & Hotel Packages